wk8 Privacy Policy

1Introduction

wk8 operates an online gaming platform accessible to players in the Philippines at wk8.pro. When you create an account, make a deposit, place a bet, or simply browse the platform, certain personal information is collected and processed as part of delivering the service.

This Privacy Policy describes how wk8 handles that information — what we collect, why we collect it, how it is stored and protected, and what choices you have. It should be read alongside our Terms and Conditions, which govern your use of the platform as a whole.

By registering an account on wk8, you acknowledge that you have read this policy and consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not register or continue using the platform.

2Data We Collect

wk8 collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the service, and from third parties involved in verifying your identity or processing your payments.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is required for identity verification purposes under KYC procedures.

3How We Use Your Data

wk8 uses the personal data we collect only for legitimate purposes connected to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with why it was collected.

• Account management: Creating and maintaining your wk8 account, verifying your identity, and enabling secure login through OTP and password authentication.
• Transaction processing: Handling deposits and withdrawals in Philippine Peso through your nominated bank account or e-wallet.
• Fraud prevention and security: Monitoring account activity for signs of unauthorised access, bonus abuse, money laundering, or other suspicious behaviour.
• Regulatory compliance: Meeting obligations under applicable laws and regulations, including anti-money laundering requirements and age verification.
• Platform improvement: Analysing aggregated usage data to understand how players interact with wk8 and identify areas for improvement.
• Customer support: Responding to your queries, resolving account issues, and handling complaints.
• Promotions: If you have opted in, sending you information about current offers on wk8. You can opt out at any time through your account settings.

4Legal Basis for Processing

wk8 processes your personal data on the following legal grounds:

• Contract performance: Most processing is necessary to carry out the services you signed up for — running your account, processing bets, handling deposits and withdrawals, and providing customer support.
• Legal obligation: Certain processing is required to comply with applicable laws and regulations, including identity verification, transaction monitoring, and record-keeping obligations.
• Legitimate interests: Some processing is carried out on the basis of wk8's legitimate interests, such as fraud detection, platform security, and service analytics, provided those interests are not overridden by your rights.
• Consent: Where we send you promotional communications, we do so on the basis of your consent. You can withdraw consent at any time.

5Sharing Your Data

wk8 may share your personal data with third parties in the following limited circumstances:

• Payment processors and banks: Your financial data is shared with Philippine banks and e-wallet providers only to the extent necessary to complete your deposit or withdrawal transaction.
• Identity verification providers: During KYC, your identity documents and verification data may be processed by a third-party identity verification service operating under strict data security standards.
• Fraud and security services: Anonymised or pseudonymised technical data may be shared with security service providers to detect and prevent fraud.
• Legal and regulatory authorities: wk8 will disclose personal data to relevant government authorities, law enforcement agencies, or regulators where required by law or a valid legal order.
• Service providers: Third-party vendors who support platform operations (such as cloud hosting, analytics, and customer support tooling) may have access to data on a need-to-know basis under contractual data processing agreements.

6Data Retention

wk8 retains personal data for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.

• Active accounts: Data is retained for the duration of your account's active status on wk8.
• Closed accounts: Following account closure, certain data — particularly identity records and transaction history — is retained for a period required under anti-money laundering and financial record-keeping regulations. This period is typically several years from the date of last activity.
• Support records: Communications with customer support are retained for a reasonable period to allow for dispute resolution and audit purposes.
• Technical logs: Server and access logs are retained for a shorter rolling period consistent with security monitoring needs.

When personal data is no longer required and there is no legal basis for continued retention, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

7Security Measures

wk8 takes the security of your personal data seriously. We maintain a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse.

• SSL encryption: All data transmitted between your browser or device and wk8.pro is protected using SSL/TLS encryption.
• OTP verification: Sensitive account actions, including login from new devices and withdrawal requests, require one-time password confirmation sent to your registered mobile number.
• Access controls: Internal access to personal data is limited to staff who need it to perform their roles. Access is logged and reviewed regularly.
• Data storage: Account and transaction data is stored on secured servers with appropriate physical and logical access controls in place.
• Incident response: wk8 maintains procedures for detecting, reporting, and responding to data security incidents. In the event of a breach that affects your personal data, we will notify you in accordance with applicable requirements.

While wk8 applies strong security practices, no internet-based service can guarantee absolute security. You also play a role in keeping your account safe — do not share your password or OTP codes with anyone, and report any suspicious activity on your account to support promptly.

8Cookies and Tracking

wk8 uses cookies and similar technologies to make the platform work properly and to understand how it is being used. Cookies are small text files stored on your device when you visit wk8.pro.

• Essential cookies: Required for the platform to function — managing your session, keeping you logged in securely, and enabling core features. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how pages are visited and which features are used. This helps wk8 improve the platform over time.
• Security cookies: Help detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your experience on wk8.pro, including your ability to stay logged in.

9Your Rights

As a player on wk8, you have the following rights in relation to your personal data:

• Right to access: You can request a copy of the personal data wk8 holds about you.
• Right to correction: If any information held on your account is inaccurate or out of date, you can request that it be corrected. Some corrections can be made directly in your account settings.
• Right to deletion: You may request that your personal data be deleted where there is no longer a legal basis for us to hold it. Note that legal and regulatory obligations may require us to retain certain records even after account closure.
• Right to restrict processing: In certain circumstances, you can ask wk8 to pause processing of your data while a dispute or concern is being resolved.
• Right to object: Where processing is based on legitimate interests, you have the right to object. You also have the right to opt out of marketing communications at any time.
• Right to data portability: You may request a copy of data you have provided to wk8 in a structured, machine-readable format.

To exercise any of these rights, contact wk8 support through the platform. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing your request.

10Minors

wk8 is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you believe that a minor has registered on wk8 or submitted personal data to us, please contact support immediately so we can investigate and take appropriate action, including account closure and deletion of any data collected.

wk8 applies age verification procedures during KYC to prevent underage access. Accounts where the registered player is found to be under 21 will be closed and any balance will be handled in accordance with our Terms and Conditions.

11Updates to This Policy

wk8 may update this Privacy Policy from time to time to reflect changes in the platform, our data practices, or applicable regulations. When we make material changes, the updated policy will be posted on this page with a revised review date at the top.

We encourage you to check this page periodically so you are always aware of how your data is being handled. Continued use of wk8 after an updated policy is posted constitutes your acceptance of the revised terms.

12Contact

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach the wk8 support team through the platform's help section.

Our support team is available to assist you during Philippine business hours. For data-related requests, please include your registered account email address and a clear description of your request so we can process it efficiently.